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Mercedes Rowland is a seasoned professional in the financial services sector, currently serving as a Senior Consultant at VPC, a Ceto Company, since November 2023. With a career that includes significant roles at Fiserv from August 2014 to November 2023 as a Business System Analyst and other positions, as well as experience at First Tech Federal Credit Union and Addison Avenue Federal Credit Union, Mercedes specializes in bridging business partnerships, vendor management, IT, and quality assurance to enhance member experiences. Educationally, Mercedes holds an Associate of Arts degree in Computer Information Systems from Denver Technical College.