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Sam H. has over 17 years of work experience in the tech industry. Sam began their career in 2004 as a Technical Installation Engineer at Arc Solutions (International) Ltd. In 2007, they moved to NICE Systems as a Technical Project Manager. In 2012, they became Technical Support Manager at Magnetic North - Cloud Communications. In 2013, they joined SYNETY as Head of Operations where they achieved a 98% renewal rate within two years. In 2015, they moved to Eckoh plc as a Technical Pre Sales Consultant. In 2017, they began working at AccessData as Team Leader Senior International Engineer/Pre Sales Digital Forensics. Later that same year, they took on the role of Head of Operations at Xuper | Global IT Support | Global Hardware Maintenance | Cyber Security. In 2021, they joined Exterro as a Senior Channel Sales Engineer Digital Forensics and eDiscovery. Most recently, in 2022, they became Pre Sales Analyst EMEA at Voyager Labs and Chief Executive Officer at Holtech Digital Solutions.

Sam H. began their education in 1991 at Elizabeth Woodville School/ Kingsbrook School, where they completed their A-Level in German, Physics, Psychology, Sociology, and IT by 1997. In 1992, they also attended Hauptschule Irlich/Feldkirchen to gain basic German skills. In 2021, Sam H. obtained certifications in Intro to DFIR: The divide and conquer process from Basis Technology and AccessData Certified Technician from ExterroFTK. In 2020, they obtained a certification in The Dark Net, Anonymity, Infrastructure, and the Future from ExterroFTK. In 2019, Sam H. obtained an AccessData Certified Examiner ACE certification from AccessData. In 2015, they obtained an Eckoh CallGuard Hosted certification from Eckoh. In 2005, they obtained an Interactive Intelligence certification from Interactive Intelligence Corporation. Additionally, Sam H. holds certifications in Arc/Cisco console operator certified, Aspect Unison certified, Basic SQL management and scripts, Eckoh Callguard On site, Eckoh Hosted audio Tokenisation, Magnetic North Predictive dialler software, and Nice 4.0 Certified.