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Jourdan Gore is an experienced Organizational Change Consultant at Voyage Advisory, where responsibilities include developing change management practices for the Veterans Experience Office and leading cross-functional teams in implementing tailored frameworks aligned with organizational objectives. Prior to this role, Jourdan served as a Process Change Consultant at Blue Cross NC, significantly enhancing call center culture through Lean Six Sigma integration, which resulted in a notable increase in member satisfaction. Additionally, Jourdan has held positions such as Project Program Coordinator and Senior Customer Service Advisor at Blue Cross NC, and Legislative Intern at the US Congress, demonstrating a dynamic background in change management, customer service, and legislative engagement. Jourdan holds a Bachelor's degree in Political Science and Government from North Carolina State University.