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Danielle Arnone is an Associate Consultant specializing in Workforce Management Process Engineering at Voyage Advisory since May 2023. Prior to this role, Danielle served as a Senior WFM Analyst at Elevance Health and held various positions at Lyft from July 2019 to November 2022, including Senior Analyst and Real Time Analyst. Danielle's career began at Asurion, where a range of roles were undertaken from January 2012 to July 2019, including Workforce Management Analyst and Customer Service Representative. Educational qualifications include a Master of Science in Industrial and Organizational Psychology from the University of Phoenix and a Bachelor of Arts in Psychology from Argosy University.