Manuela P. has a diverse work experience spanning various roles and industries. Manuela is currently employed at EnGen as a Customer Success Manager starting from May 2022. Prior to this, Manuela worked as a Fine Artist and Graphic Designer, creating commissioned fine art and visual concepts for clients and companies. Manuela started this role in April 2017 and is still actively engaged in it. Additionally, Manuela served as a Chairperson and Instructor at Miami-Dade County Public Schools from October 2009 to March 2022. Lastly, they worked as a Continuing Education Instructor at Miami Dade College from January 2015 to August 2018, where they designed and implemented curriculum for non-native English speakers, focusing on improving language acquisition rates through interactive lessons and technology integration.
Manuela P. has a Bachelor of Fine Arts (BFA) degree from the University of Florida. Manuela attended Design & Architecture Senior High School, where they focused on Fine/Studio Arts.
In terms of additional certifications, Manuela has completed various courses, including Customer Success Management Fundamentals and Salesforce Essential Training through LinkedIn in January 2022. Manuela also obtained certifications in Salesforce Tips on LinkedIn and Design Thinking and Product Development on Udemy in December 2021. There are two entries mentioning Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER, but no specific obtained month or year is provided for those certifications.
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