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Dirk Matthysen is an experienced professional in voice architecture and engineering, currently serving as Team Leader at Vox Telecom since July 2016, where responsibilities include overseeing voice infrastructure and advanced voice engineering. Prior to this role, Dirk worked at Q-KON for nearly a decade in various positions, including Product Manager and Advanced Voice Engineer, focusing on voice integration solutions and technical support. Dirk has also held positions as Network Administrator at AMS Management and Technical Manager at Computer Corporation Centurion, demonstrating a strong foundation in network maintenance and customer service. Dirk's education includes multiple certifications in networking and telecommunications from prestigious institutions, highlighting expertise in quality management systems and advanced troubleshooting.