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Susan Murphy has over 19 years of work experience in various roles and companies. Susan started their career at Safeway Canada in 2001 as a Market Analyst. Susan then joined Direct Energy in 2004, where they worked as a Customer Relationship Manager & Residential Segment Manager for a year. In 2005, Susan moved to The Loyalty Group as a Senior Relationship Manager. In 2007, they joined Venture Communications as a Group Account Director, a position they held until 2014. Since 2014, Susan has been working at Vovia as the President.

Susan Murphy completed their Bachelor of Commerce (B.Com.) degree in Marketing at the University of Calgary from 1996 to 2000. Susan then pursued a Master of Business Administration (MBA) with a focus on Strategy and General Management at the same university from 2002 to 2005.