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Immanuel Hensley is a highly skilled technical support professional with extensive experience in IT and customer support. Currently serving as a Technical Support Specialist at Volta, Inc., Immanuel previously worked as a Field Support Representative II at Ricoh USA, Inc., where responsibilities included diagnosing and repairing a range of printing devices and installing various software solutions. As the owner of Myster Tech, Immanuel provided IT services to both residential and commercial clients. Additional experience includes roles as an Assistant Sales Manager at AcceptanceNow, Manager at Domino's, and various IT positions at Pomeroy, Anderson County Library, and Apple. Immanuel holds a Bachelor of Science in Software Systems Engineering from Colorado Technical University and extensive self-taught knowledge in web development and programming languages.