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Joseph E. Pencille is a Senior VoIP Network Engineer at VoIP Supply since April 2016, supporting the Services & Operations department in customer support and providing comprehensive VoIP solutions. Previously, Joseph held the position of GIS Engineer / Production Technician at Osmose Utilities Services, Inc., where responsibilities included data collection and mapping for the Google Fiber Project. Experience as a Technical Support Engineer Tier 3 at Sutherland involved configuring network devices and resolving customer connectivity issues. Joseph also worked as an IT Support Engineer at Harvest American, providing phone support for various products and services. Joseph E. Pencille holds an Associate of Arts in Information Technology and a Bachelor of Science in Information Systems Security from the University of Phoenix.