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Katarzyna Wawruch is an accomplished professional currently serving as a Training And Quality Manager at OEX Voice Contact Center since February 2021. Additionally, Katarzyna is a Business Coach and holds ownership in both Opiekun Bankowy sp. z.o.o and TPF s.j since July 2020 and April 2018, respectively. Previous roles include Sales Marketing Manager at Bank Millennium and Customer Advisor at PKO Bank Polski, with extensive experience in sales and marketing positions dating back to 2010. Katarzyna has advanced education, including postgraduate studies in Coaching and Mentoring from Uniwersytet Marii Curie-Skłodowskiej w Lublinie and a Master's degree in Finance and Accounting from the same institution.