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Pisila Tuiloma currently serves as the Customer Care Team Leader at Vodafone Fiji, a position held since August 2022. Prior to this role, Pisila worked as a Facilitator in Business Administration at The University of the South Pacific from June 2021 to August 2022. Pisila has also amassed significant experience at Vodafone Fiji, holding various leadership roles in customer care including Training, Contact Center Operations, and Quality Assurance from August 2014 to June 2021. Pisila's academic credentials include a Master of Business Administration from The University of the South Pacific (2016-2020), a Bachelor of Commerce in Network and System Administration from Unitec (2007-2010), Foundation Studies from The University of the South Pacific (2006-2007), and ongoing training in Training & Assessment at The University of the South Pacific since March 2021.