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Glenn Alexander is an accomplished operations and social media strategist with extensive experience in enhancing customer service and community engagement across various sectors. Currently serving as Operations Manager at Vodacom since February 2018, Glenn optimizes the customer service experience and leads a team of community managers to improve service delivery for digitally engaged customers. Prior roles include PR Manager at Energy eSports, Community Manager at Clickatell, and a Social Media Strategist for multiple organizations including Hatfield Christian Church and as a freelancer. Glenn founded 2upGamers, an event company focused on gaming, and has held leadership positions such as Western Cape Provincial Director for Mind Sports South Africa. Educational background includes studies at Boston City Campus and The Glen High.