ÂÜÀòÂÒÂ×

Cas Caswell has a diverse work experience spanning over several decades. They began their career as a Customer Support Engineer at Hewlett-Packard in 1981 and later worked as a Support Engineer, providing technical troubleshooting and managing action plans to resolve customer escalations. Caswell then transitioned to the role of Software Developer, where they developed fixes and enhancements for terminal services on the HP3000 mini-computer. They also played a crucial role in developing an MPE specific implementation of the Telnet service.

In 1998, Caswell returned to Hewlett-Packard as a Software Developer and worked on protocols, device drivers, and fixes for the Enterprise Unix Kernel debugger tool. They also prioritized and implemented enhancements for a high-speed system interconnect card. Caswell later took on the role of Systems/Software Engineer VI and served as the Lab representative for the patch program. They consulted with product teams to develop patch processes and delivery mechanisms, and also managed the patch program for the LVM product.

In 2007, Caswell joined Audible Magic as a Support Engineer IV. They provided direct customer support for the CopySense Appliance, a network monitoring device for controlling the transfer of copyrighted material. Caswell also contributed to various aspects of the product life cycle, including hardware selection, customer documentation writing, customer viewpoint representation during design and implementation, coordinating manufacturing and delivery, and determining appliance retirement.

In 2011, Caswell moved to Vocera Communications as a Sr Technical Support Engineer, where they are currently employed.

Cas Caswell attended Dartmouth College and obtained a Bachelor of Arts degree in Engineering Sciences in 1980.