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Laura Ryan is an experienced professional with a diverse background in customer service and patient care. Currently serving as a Concierge Representative at VIVIO since March 2023, Laura previously worked as a PCA at CareXM from October 2021 to March 2023, and held a similar position at Express Scripts from October 2008 to June 2014. Additional experience includes roles as Event Staff at Andy Frain Services and as a Reservation Sales Agent at both The Mark Travel Corporation and Walt Disney World, focusing on creating exceptional guest experiences and troubleshooting issues. Laura's educational background includes a degree in Phlebotomy and EKG from the Florida Medical Training Institute and an Associate of Science degree from Queensborough Community College.