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Sandra Kupresanin is an experienced Ecommerce Customer Services Manager at Vivienne Westwood, beginning in October 2023. Prior to this role, Sandra served as Claims Team Lead at DHL from June 2019 to October 2023, initially starting as a Customer Support Representative and achieving rapid promotions to Senior Representative and Team Leader, focusing on Customer Service and Claims Complaints. Earlier experience includes working as a Brand Representative at HOLLISTER CO from May 2015 to April 2019. Sandra holds a BA (HONS) in Criminology with a 2:1 classification from Kingston University, completed in 2019.