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Tatu Heiskanen has a diverse work experience that spans over two decades. Tatu began their career as a Technical Customer Service Specialist at Telecom Finland in 1994. Tatu later worked as the Director of Business Service Centre at JAMK University of Applied Sciences from 2006 to 2008. Tatu then joined Qvantel Business Solutions Oy and held roles such as Services Director and Customer Operations Director.

In 2011, Tatu Heiskanen joined Paytrail as the Product Development Director and later took on the roles of International Partnership Director and Sales Director for Corporate Customers. After leaving Paytrail, they joined Tecnotree Corporation as the Director of Business Development for Europe and later became the Services Director for SaaS Operations.

From 2017 to 2020, Tatu Heiskanen worked at QPR Software Plc as the Director of Process Mining & Strategy Management Delivery, leading a team of consultants in delivering solutions for strategy execution and process mining.

Tatu'smost recent position is as a Customer Services Officer at VividWorks, where they started in 2020. Tatu Heiskanen's work experience demonstrates their ability to lead teams, execute delivery projects, develop business opportunities, and build new and innovative solutions.

Tatu Heiskanen obtained a Master's degree in Sociology with a specialization in consumerism from the University of Jyväskylä. Tatu studied at the university from 1989 to 1995. Additionally, they also earned an MSc in Sociology from the same university during the period of 1989 to 1994. In terms of additional certifications, Tatu Heiskanen obtained the ITIL - 3 Foundation Examination certification from EXIN in March 2011.