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Natasha Wall is an experienced professional in customer service and resolution management, currently serving as the Customer Resolution Quality Manager at VIVID since October 2019. Natasha has also held the roles of Interim Customer Success Manager and Customer Success Team Leader during tenure at VIVID. Prior to this, Natasha worked at NatWest from May 2009 to October 2019, where positions included Team Manager and Customer Service Representative. Natasha is a graduate of Sholing Technology College.