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Daniel Macedo is an experienced IT professional currently serving as a Senior Support Technician at VIVID since August 2021, following a successful traineeship. Prior roles at the same company included IT Support Technician and Trainee IT Support Technician. Daniel also works as a Social Media Manager at Lit Studios Limited since July 2022. Daniel holds a BSc in Computer Games Technology from the University of Portsmouth and a BTEC Level 3 Extended Diploma in IT (Software Development) from City of Portsmouth College. Additionally, Daniel has passed the ITIL4 Foundation Exam, further enhancing qualifications in IT service management.