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Alessia Milanese has extensive work experience at Vivaticket. Alessia started in 2002 as a Ticketing Operation role and stayed in that position until 2011. In 2012, they became a Project Manager - Client Manager, where they were responsible for managing ticketing and access control systems and staffing services. Alessia also worked as a Sales Manager from 2016 to 2018, where they designed and implemented a strategic sales plan to expand the company's customer base in the Italian Tradeshow Market. Alessia's most recent role at Vivaticket is Chief of Tradeshow Market, starting in April 2018.

Alessia Milanese completed their Laurea in Matematica from the Università di Bologna, Faculty of Mathematics, with a degree from the Università di Scienze Matematiche, Fisiche e Naturali. Alessia attended this university from 1993 to 2002. In 1999, they briefly studied at The University of Austin in Texas, although no specific degree or field of study is mentioned. Prior to their university education, Alessia obtained a Diploma di maturità scientifica from Liceo Scientifico Statale “Galileo Galilei,” although the dates of attendance are not specified.