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Nur Yeni is a Customer Service Specialist at Viu, responsible for addressing user inquiries and complaints, assisting with premium activation issues, and providing content airing schedules. Prior experience includes a role as a Sales Assistant at PT Hero Supermarket Tbk, where Nur assisted customers, organized store items, and maintained inventory, contributing to daily sales targets. Additionally, Nur held positions at PT Visionet Data Internasional as a Quality Assurance Officer and Call Center Operator, focusing on analyzing cases, evaluating agent performance, and resolving customer issues. Early experience includes working as a cashier at PT Matahari Department Store Tbk. Nur holds a diploma in Office Administration from SMK Negeri 1 Kota Tangerang.