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Shweta P. is currently employed as a Solutions Analyst at Vitesse PSP Limited since March 2023. Prior to this role, Shweta P. served as a Senior Customer Care Consultant at Aetna, a CVS Health Company, from March 2019 to May 2023. In the capacity at Aetna, Shweta P. was responsible for managing stakeholder queries, leading and training internal team members, and overseeing a variety of administrative tasks. Shweta P. focused on query resolution, teamwork, and enhancing service quality by setting performance objectives for team members, all while ensuring adherence to company policies and delivering high customer satisfaction.