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Michelle Weaver Clark is a seasoned professional in operations and customer success, currently serving as Senior Operations Manager for Learning Science, Research & Development at VitalSource since June 2015. With a solid history at VitalSource, including roles as Senior Customer Success Manager and Customer Success Manager, Michelle has expertise in educating partners on metadata and content formats, onboarding publishers, and ensuring effective content delivery. Previous roles include Director of Publications at North Carolina State University, Production Coordinator at Duke University Press, and various positions in print production and coordination at American Kennel Club and Kimley-Horn. Michelle holds a Master's Degree and a Graduate Certificate in Technology and Communication, as well as a Bachelor's Degree in English Language and Literature from the University of North Carolina at Chapel Hill.