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Anna Theus possesses extensive experience in customer success and sales within the educational publishing industry. Currently serving as a Retired Customer Success Manager at VitalSource since March 2023, Anna previously held the role of Client Success Manager at Akademos, Inc., overseeing the online bookstore for colleges and universities while developing strategies to boost user engagement and revenue. Prior to that, Anna spent two decades at McGraw-Hill Education as a Senior Account Manager, having been promoted after the acquisition of Richard D. Irwin, Inc., where Anna initially worked as a Publisher's Representative and In-House Sales Representative. Additionally, Anna's career began at Yearbook Medical Publishers, generating significant revenue through direct sales to physicians. Anna holds two Bachelor of Arts degrees in Psychology from Indiana University Bloomington and Indiana University Northwest.