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Mia Kang possesses extensive experience in customer success, having held various leadership roles across multiple companies. At Vitally.io, Mia Kang focuses on scaling customer success initiatives. Previously, at Postscript, Mia Kang served as the Senior Manager of Customer Success and has also worked as a Customer Success Coach at Catalyst Software. At Emotive, Mia Kang held the position of Director of Customer Success for Renewals and Risk, along with serving as Senior Manager of Customer Success. Earlier in the career at ServiceTitan, Mia Kang progressed through roles from Customer Success Manager to Manager of Customer Success. Mia Kang holds a Bachelor of Science degree in Hospitality Leadership from DePaul University.