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Boola Lai has a diverse work experience spanning several industries and roles. In 2012, they worked as an English Teaching Assistant at Trinity Tutorial Centre until 2014. From 2016 to 2016, they served as a Reception Administrator at Cosmedic beautria. After that, they worked as a Salesperson at Reel cosmetics limited - Moyou from 2017 to 2017. Simultaneously, they served as the Operations Manager/Director's Assistant at King's Talent Model Agency from 2017 to 2018. In 2018, they joined AIA as a Wealth and Asset Management professional for a brief period of five months. Later in 2018, they worked as a Lifestyle Concierge at International SOS until 2019. In 2019, Boola Lai worked as a Renewals Negotiator at Chase Evans Residential Ltd, where they managed renewal portfolios for landlords across various countries. Currently, Boola Lai is employed at Datasite, where they started as an Associate Product Support Specialist in 2020. Boola has since been promoted to the position of Product Support Specialist.

Boola Lai completed a Bachelor's degree in English literature, cultural studies, translation, and linguistics from Hong Kong Shue Yan University from 2015 to 2019. Prior to that, Boola attended HKSYCIA Wong Tai Shan Memorial College from 2009 to 2015, but no specific degree or field of study is mentioned for this period. Additionally, Boola obtained a certification in "Building Relationships While Working from Home" from LinkedIn in May 2022.