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Gene L. has extensive work experience in various roles and companies. Gene started their career at NTCS, Inc. in 1989, where they founded and managed a successful networking and small business technology consulting business. After more than a decade at NTCS, Inc., they joined Braintrust Consulting in 2001 as an Owner, providing consulting services and specializing in voice and data technologies.

In 2007, Gene L. became an Instructor at the University of North Texas, where they taught for four years. In 2010, they joined Vistra Corp. as a Director of IT Applications. Later in 2010, they also joined Ambit Energy as a Senior Customer Experience Technology Consultant, focusing on improving customer experience and leading development projects.

Gene L.'s most recent role was as a Director of Innovation at Ambit Energy from November 2018 to January 2020. Throughout their career, they have proven their ability to adapt to changing technology expectations and has championed an iterative design philosophy.

Overall, Gene L. has a diverse background in IT applications, consulting, teaching, and management.

Gene L. obtained a Master of Science - MS degree in Applied Cultural Anthropology from the University of North Texas from 2003 to 2006. Gene also has certifications in Interactive Intelligence Handler and ICELIB from Genesis, obtained in 2013.