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Nurudeen E. is an experienced professional with a strong background in customer success, business analysis, and customer service. Currently serving as a Customer Success Manager at VistaVu Solutions since May 2021, Nurudeen previously held various roles at Access Bank Plc from January 2008 to November 2020, including Business Analyst and Customer Service Manager. Key achievements include significant improvements in wait times, revenue, referrals, and customer satisfaction metrics, as well as cost reductions and enhancements in operational efficiency. Nurudeen holds an MBA from the University of Benin and has completed certifications in business analysis from Simplilearn and Udemy, alongside an Electrical and Electronics Engineering educational background from Auchi Polytechnic.