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Lalitha Venkataraman is a seasoned professional in customer relations and success, currently serving as a Senior Executive in Customer Relations at Vistara - TATA SIA Airlines Ltd. since February 2022. With a strong background in enhancing customer experiences, Lalitha has previously held managerial roles at Freadom, including Manager and Senior Associate in Customer Success, where responsibilities encompassed achieving sales targets, fostering customer relationships, and driving revenue growth. Lalitha's diverse experience also includes roles in graphic design, content writing, and sales management across various companies, including SilkAir and Xenia Abode Services. Educational qualifications include a BSc in Visual Communication and a certification in Public Relations from Dr. G R Damodaran College of Science.