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Monica Tsang has a comprehensive work experience spanning over 15 years. Monica started their career in the hospitality industry as a Guest Relations Executive at The Ritz-Carlton Hotel Company in 2005. After two years, they moved on to the Four Seasons Hotel Hong Kong as a Guest Relations Officer. In 2007, Monica joined Kai Shing Management Services Limited as a Club Supervisor before transitioning to W Hotels as a Welcome Desk Shift Leader. Monica then joined JLL as a Guest Services Officer and later moved to CBRE as a Customer Service Manager. Since 2014, Monica has been working at VistaJet, where they held several roles including Senior Team Leader, Customer Experience Manager, and currently serves as the Commercial Manager. Monica'sexperience showcases their expertise in customer service, team leadership, and managerial roles in diverse industries.

Monica Tsang holds a Bachelor's degree in Hospitality Management from IHTTI School of Hotel Management. Monica also has a Master's degree in Management from University College Dublin. The specific start and end years of their education are not provided.