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Xu Geng has been working in the tech industry since 2012. Xu began their career as a Network Engineer at RITSnet. In 2014, they joined Zoom Video Communications as a Senior Operation Engineer, Technical Lead and Operation/Network Engineer. Currently, they are a Lead Operation Engineer at Visla.

Xu Geng earned a Bachelor's degree in Communication Engineering from Jimei University Chengyi College from 2005-2009. In 2010-2011, they obtained a Master's degree in Telecommunications and Network Management from Syracuse University. Xu also holds certifications from HP and Cisco Systems, including HP AIS - Network Infrastructure (obtained in August 2013) and Cisco Certified Network Associate and Cisco Certified Network Professional (CCNP).