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Gloria Y Cervantes is an experienced professional with a diverse background in tourism, security, and customer service. Currently serving as the San Antonio Housing Coordinator at the San Antonio Convention & Visitors Bureau since March 2014, Gloria is a Certified Tourism Ambassador and specializes in organizing accommodations for convention guests. Prior experience includes roles as a Senior Cashier at the San Antonio Airport Parking Department, where daily operations and customer service were key responsibilities, and as a Security Officer at the Alamodome, consulting on regulations and managing classified materials. Gloria's extensive experience also includes domestic and international reservationist roles with both Continental Airlines and American Airlines, alongside a foundational education in Biblical Studies, Travel and Tourism, Accounting, and Office Management.