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Nicki A. has extensive experience in the IT field, with a focus on service delivery, information technology, and IT management. Most recently, they served as the Senior Director of Service Delivery at Visiopharm, where they were responsible for overseeing service delivery operations. Prior to that, they held the role of Head of Information Technology at the same company. Before joining Visiopharm, Nicki A. worked as the Group IT Director at Rosti Group AB, where they were in charge of the company's IT strategies and operations. Nicki also held various positions at Rosti Technical Plastics, including Global IT Manager and Infrastructure Manager, where they played a key role in developing and implementing IT enterprise architecture and organizational structures. Nicki A. also gained experience as an IT Operations Specialist at GN Netcom and NeuroSearch A/S, where they were responsible for maintaining and optimizing IT systems. Nicki began their IT career as an IT Technician at Kraft Foods.

Nicki A. has a diverse education history, with a focus on IT and management. In 1996-1998, they studied at Niels Brock and obtained a degree in Informatikassistent, specializing in IT. In 1999-2000, they attended Lyngby Uddannelsescenter, earning a degree in Datanom, again in the field of IT. From 2013 to 2015, Nicki A. pursued studies at Dispuk, focusing on Narrative and post structuralistic management. In terms of certifications, they obtained an ITIL V3 certification from EXIN, the details of which are not specified. Additionally, they received the ITIL® Foundation Certificate in IT Service Management (ITILF) from EXIN in April 2016 and the Prince 2 Foundation certification from APMG in September 2012.