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Shelley Moore is an experienced professional in customer care and operations, currently serving as the Director of Customer Care at VisionWeb since March 2023. Additionally, Moore holds the position of Director of Operations at FramesDirect.com, where responsibilities encompass customer service, returns, inventory, distribution, and merchandising, managing over 40 employees and establishing key performance indicators. Previous roles include Senior Operations Manager and Product & Merchandising Manager, leading a team to maintain a substantial product database. Moore's career also features a tenure as Director of Marketing & Operations at The CS Moore Studio Ltd and extensive experience at Diamond Comic Distributors, progressing through various marketing roles. Educational credentials include a degree in Corporate Communications and related fields from the University of Baltimore and Villa Julie College.