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Xiaoai XIA has a long and varied work experience. Starting in 2011, they interned for The Education for Development Foundation (EDF) as an NGO Intern. In 2012, they were an Intern for KOKO-KORA Corporation, as well as a Research/Teaching Assistant for the University of Tokyo Asia Pacific. In 2013, they completed Field Research for the FAO. From 2016 to 2020, they were a Presales Consultant for SAS, and from 2021 to present, they have been an Overseas Solution Engineer for VisionNav Robotics.

Xiaoai XIA obtained a Bachelor's degree in International Business Administration from Ritsumeikan Asia Pacific University from 2009 to 2013. In 2013, they then obtained a Master's degree in International Cooperation Policy from the same university, which they completed in 2015. In 2019, Xiaoai XIA obtained two additional certifications: a PMP (Project Management Professional) certification from the Project Management Institute, and an ITIL Foundation (Foundation Certificate in IT Service Management) certification from PeopleCert.