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KW Chang has been in the industry since 2007, starting as a Sales Engineer at Okura Flexible Automation Systems Pte Ltd. In 2010, they moved to Pepperl+Fuchs Pte Ltd as a Senior Sales Engineer. In 2012, they joined Hyster-Yale Lift Trucks Singapore as a Sales Manager and later as an Assistant Sales Manager. In 2018, Chang became a Regional Sales Manager at Körber Supply Chain. In 2022, they were appointed as a Country Sales Manager at Kuka Industries Singapore Pte Ltd. In 2023, Chang was appointed as a Regional Sales Director at VisionNav Robotics.

KW Chang attended the University of Lincoln from 2001 to 2003, where they earned a degree in Electrical & Electronic Engineering with a field of study in Electrical and Electronics Engineering.