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Aaron Shepard, CTS-I has over 18 years of experience in the audio/video engineering industry. From 2004 to 2007, they were a Live Event Engineer at FMC Audio/Video. From 2007 to 2016, they were the Digital Media Supervisor at Riverwind Casino, where they managed all audio, video, and lighting systems and digital media marketing for Oklahoma's 2nd largest casino. From 2016 to 2019, they were the Director of Engineering at Pro Presenters, where they managed all aspects of audio/video project design, creation, and engineering. During the same time period, they were also a Project Engineer at SKC Communications. In 2019, they became the Director of Engineering at Coast Audio Video, where they provided engineering for all projects and reported directly to the owner. Currently, they are a Design Engineer at Visionality.

Aaron Shepard, CTS-I has an Associate's degree in Commercial Music from South Plains College, which they obtained between 1999-2001. Aaron has also obtained various certifications, including CTS-I from AVIXA in June 2020, Q-Sys from QSC in April 2020, Extron School of Emerging Technologies from Extron in September 2019, ECP from Extron Electronics in April 2018, Extron XTP from Extron in April 2018, CompTIA A+ from CompTIA in February 2019, CTS from AVIXA in April 2017, BiAmp TesiraForte from Biamp Systems, Crestron Technician Fundamentals (CTI-CTF) from Crestron Electronics, Extron Certified AV Professional from Extron Electronics, and Toolbox from Crestron Electronics.