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Paulo C. is a seasoned IT professional with extensive experience in technical support and consulting, currently serving as the Cloud and SAP B1 Technical Support Manager at Vision33 since July 2014. In this role, Paulo C. manages a team of five SAP Support Consultants across North America and Europe, overseeing their goal-setting and performance. Prior to Vision33, Paulo C. held various key positions at SAP, providing Level 3 support for SAP Business One and related technologies while also coordinating local training efforts. Additional experience includes IT roles at Portugal Telecom, IBS, Cofinoga, Aon, Quatro, and C & W Software, encompassing IT security, disaster recovery, and system administration. Paulo C. earned a degree in Information System Management from Atlântica and furthered education at ISCTE Business School.