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Mark Sandison has extensive experience in various roles including Director of Business Operations, Service Delivery Manager, Facilities Management/Global/Tech Services Supervisor, and Oracle Super User. Mark has demonstrated skills in managing teams, improving processes, establishing continuous improvement initiatives, and achieving KPIs. Mark also has a strong background in contract set up, billing, credit control, and customer service. Mark's education includes a HND in Business and IT from Newcastle College and a BTEC National Diploma in Business and Finance from Cramlington High School.