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Tricia Dean is a seasoned professional with extensive experience in customer engagement and business development. Currently serving as a Business Development Account Manager at Vision West Nottinghamshire College since March 2022, Tricia previously held the position of Customer Engagement Officer at Pilot IMS LTD and led the customer engagement team as a Customer Engagement Manager at ForSkills, focusing on customer service KPIs and account management. Tricia's career began at Interserve Learning & Employment as an Assessor, where responsibilities included training and supporting work-based learners. Tricia's education was completed at Joseph Whittaker from September 1980 to July 1985.