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Dawn Lowe has a strong background in customer service and leadership roles. Dawn started their career at GE SENSING, where they worked in customer service from 2004 to 2008. Dawn then joined Setra Systems in 2008 as a Customer Service Manager, and later became the Commercial Execution Manager from March 2016 to May 2016. In 2017, Dawn worked as a Customer Service Manager at Wind River Environmental. Dawn then moved on to Vision Government Solutions, Inc. in 2018, where they initially served as the Customer Success & Support Manager before being promoted to the position of Director of Operations in March 2019.

Dawn Lowe completed a Master of Business Administration (MBA) degree in Business Administration, Management, and Operations from Southern New Hampshire University. Dawn attended the university from 2016 to 2017. Before that, in 2014, they earned a Bachelor of Science (BS) degree in Business Management from Lesley University. The start year for their studies at Lesley University is not provided.