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Gwen Matos has a diverse work experience spanning over several years. Gwen'smost recent position was as a Solution Engineer at ViSenze, where they focused on driving customer growth for eRetailers through delivering value and optimizing the integration of the Retail AI platform. Prior to that, Gwen worked at Salesforce as a Senior Solutions Engineer, collaborating with C-level clients and internal team members to align innovative strategies with technology solutions. At IBM, Gwen held multiple roles, including Technical Sales Specialist and Services Consultant, where they acted as a technical consultant, removed technical inhibitors, and provided consultancy and enablement services to enhance clients' capabilities. Gwen began their career at Telelogic as a Field Application Engineer, combining technical expertise with communication and relationship building skills.

Gwen Matos completed their education from 1994 to 2000 at Carluke High School. Gwen then went on to study at the University of Strathclyde from 2000 to 2006, earning a BEng Hons. degree in Computer & Electronic Systems. Additionally, Gwen Matos has obtained several certifications, including Salesforce Certified Advanced Administrator in October 2016, Salesforce Certified Platform App Builder in September 2016, Salesforce Certified Administrator in September 2015, and Certified ScrumMaster in June 2011. Gwen has also earned a Security Specialist certification from Salesforce Trailhead Superbadges, although the specific month and year are not provided.