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Shannon Kylie Ragan has been working in the creative and digital design industry since 2011. Shannon Kylie began their career as a Junior Graphic Designer at Knowledge Anywhere, followed by a Design Intern role at Civilization. Shannon Kylie then worked as a Video Production Assistant at Western Washington University from 2008-2011. In 2011, they started their own freelance design business, Shannon Ragan Design, where they worked with clients such as Virtue Labs, A-frame Agency, Linden Entertainment, Funboy, Aime & Dean, î. nioi, Kamp Wines, Celebrity Hairstylist Adir Abergel, Celebrity Makeup Artist Molly R. Stern, and Celebrity Stylist Katie Keim. In 2012, they took an Associate Art Director role at Black Lab Productions, where they designed for print, web, and social media, managed client social media accounts and SEO, and helped produce creative concepts for commercials. In 2013, they took a Senior Content Designer role at STARWORKS Artists and a Design Intern role at National Forest. In 2019, they returned to freelance work as a Senior Digital Designer at Virtue Labs LLC. In 2021, they began working as a Freelance Senior Digital Designer at Pipette, where their responsibilities included brainstorming for digital campaigns, designing email blasts, social media content, digital marketing assets, landing page assets, and video editing for paid advertisements.

Shannon Kylie Ragan graduated from Western Washington University in 2011 with a Bachelor of Arts (B.A.) in Graphic Design. Shannon Kylie attended the university from 2007 to 2011.