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Zeeshan Ali Khan is a seasoned Call Center Developer at virtualQ, specializing in the development and management of integrations with various Automatic Call Distributors (ACDs) such as Avaya and Twilio since August 2018. Previously, Zeeshan held multiple roles at Afiniti from June 2014 to October 2021, advancing from Analyst Software Engineer to Principal Software Engineer, where responsibilities included training staff, creating detailed documentation for system integrations, and developing proxies and web services for network switches. Zeeshan's educational background includes a Bachelor's Degree in Computer Science from the National University of Computer and Emerging Sciences and an Intermediate of Science from Government Postgraduate College of Science, Faisalabad, Pakistan.