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Janaya A. has a diverse work experience starting from 2015. Janaya worked as a Customer Service Advisor at Transport Exchange Group, where they handled incoming calls and managed enquiries. From 2016 to 2019, they worked as a Sales Support Executive at GL Assessment, providing extensive diary and inbox management for sales consultants, along with administrative tasks and organizing meetings. Next, they joined Discovery Education UK as a Customer Success Manager, providing support to schools and managing renewals. Currently, they are working at TalkTalk as a Sales Support Executive, where they process leads, provides support to Sales Account Directors and Managers, and oversees the planning of the Sales Support Administrator function.

Janaya A. attended Kingston University from 2012 to 2015, where they earned a Bachelor of Arts degree in English Language and Communication with Psychology.