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Heather Schueneman is a seasoned professional with extensive experience in client relations, operations logistics, and project management within the jewelry industry. Currently serving as Vendor Client Relations at Virtual Diamond Boutique since August 2022, Heather previously held positions such as Operations Logistics & Project Management at Memorial Mortuaries & Cemeteries, where responsibilities included updating internal databases and managing legal documents. At Diamonds Direct, Heather contributed to the successful opening of a new store while overseeing back office operations as Back Office Manager. As a Diamond Specialist at Global Diamonds, notable achievements included generating $2.4 million in sales. Earlier in the career, Heather gained valuable experience as Store Team Lead at REEDS Jewelers and as a Sales Associate at Karat Patch Jewelry, consistently demonstrating strong sales skills and customer service excellence.