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Susan Eder has extensive experience in quality management and business support roles, currently serving as Lead Quality Management at Virteva since November 2013, where additional responsibilities have included Lead ID Admin and Lead Service Desk Analyst. Prior to this, Susan held various positions at Carlson from February 2008 to November 2013, including Senior Business Support Analyst. Earlier experience includes a Service Center Specialist role at IBM working for Carlson Companies, and multiple positions at Tech-Pro, Carlson School of Management, University of Minnesota, and Paper Warehouse. Susan Eder earned a Bachelor of Science in Business from the University of Minnesota - Carlson School of Management between 2000 and 2004, specializing in Management Information Systems.