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Gavin Morris has extensive experience in the telecommunications industry. Gavin started their career in 2004 as a Service Relationship Manager in BT Global Services, where they managed relationships with clients in the transport and finance industries. In 2007, they joined Level 3 Communications as an Account Manager and later became a Customer Support Manager. In 2014, they moved to Telefónica as a Client Manager before joining O2 (Telefónica UK) in 2016 as an Account Manager. In 2023, they joined Virgin Media O2 Business as the Regional Lead for Healthcare in the North East and Yorkshire region.

Gavin Morris completed their BA Hons in French and Linguistics with Portuguese from the University of Leeds from 1993 to 1997. Gavin later pursued Spanish Language Studies and obtained a Bachelor of Arts (BA) from Leeds Beckett University between 2005 and 2013.