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Shannon Roche currently serves as a Customer Service Representative at Virgin Media Ireland since September 2022. Prior to this role, Shannon worked as a Waitress at Morrisons Bar & Restaurant from May 2018 to September 2022 and as an English Language Assistant at Escola Turbula from January to June 2019. Shannon is pursuing a Diploma in Business, Management, Marketing, and Related Support Services at Pitman Training - Ireland West, expected to be completed in December 2023, and has also obtained a Bachelor of Arts in Spanish and Linguistics with TESOL from the University of Limerick, completed in 2021. Additionally, Shannon is working toward a Diploma of Education in Business Start-up at Pitman Training - Ireland West, which is ongoing since July 2022.