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Kieran O'Rourke is an experienced IT professional currently serving as an IT Voice Systems Specialist at Virgin Media Ireland since March 2005, specializing in voice systems and the Siemens HiPath 4000 PBX platform. Previous roles include IT Support Contractor at EDS, IT Support Technician at Edith Cowan University, and various positions at O2 Ireland (now Three), where responsibilities ranged from team leadership to providing desktop support. Kieran's career began with a university work placement at Esat Digifone. Kieran holds a Bachelor of Technology in I.T and Telecommunications from the University of Limerick, obtained in 1998.