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Sandra Tizzard

Head Of Customer Strategy And Experience at Virgin Media Business

Sandra Tizzard has an extensive work experience in various roles and industries. Sandra started their career in 1995 as a Business Support Manager at British Gas and later worked at Energis as a Head of Service Management. Sandra then moved on to Cable and Wireless, where they held multiple positions including Head of Service Management, Delivery Partner for Public Sector and System Integrators, and Head of System Integrator Channel.

In 2008, Sandra joined Virgin Media Business as the Head of Customer Experience, and in 2012, they became the Head of Customer Service Integration at Cable & Wireless Communication. Sandra then worked at Vodafone as the Head of Customer Solutions and Service Operations, responsible for the customer experience of global enterprise carrier customers.

In 2016, Sandra joined National Grid as an Operational Excellence and Business Transformation Consultant before their most recent role as the Director of Operations. Cyber and Information at QinetiQ. In this role, they ensure that performance, integrity, and collaboration are key factors in delivering services to customers.

Overall, Sandra Tizzard has a strong background in customer experience, service management, and business transformation across various organizations.

Sandra Tizzard attended the University of West London, but no further details are provided regarding the degree attained or the field of study.

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